Effective Date: June 11, 2026
Introduction
Nassau Bay Agency (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, https://www.nassaubayagency.com, or interact with us online.
This Privacy Policy applies only to information collected through our website and online services. It does not apply to information collected offline or through other communication channels.
By using our website, you consent to the practices described in this Privacy Policy.
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Information We Collect
Information You Voluntarily Provide
We may collect personal information that you voluntarily submit, including:
– Name
– Email address
– Phone number
– Mailing address
– Insurance inquiry details
– Policy information provided by you
– Messages and correspondence submitted through forms or email
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
– IP address
– Browser type and version
– Device information
– Pages visited
– Time spent on pages
– Referring websites
– Clickstream and usage data
– Cookie and tracking information
Insurance Information
When you request insurance quotes, policy information, or other insurance-related services, we may collect information necessary to evaluate your request and provide insurance products and services.
This information may include:
– Contact information
– Property information
– Vehicle information
– Business information
– Coverage requirements
– Other information necessary for insurance underwriting or policy servicing
Information provided for insurance purposes will only be used to provide requested services, process quotes, service policies, and comply with applicable legal and regulatory requirements.
Google Analytics
Our website uses Google Analytics to help us understand how visitors interact with our website.
Google Analytics may collect information such as:
– IP address
– Browser and device characteristics
– Pages viewed
– Time spent on the site
– Referring websites
– Approximate geographic location
How We Use Analytics Data
We use analytics data to:
– Improve website performance
– Enhance user experience
– Understand visitor behavior
– Improve website content
– Maintain website security
How Google May Use This Data
Google may process collected information according to its own privacy policies and terms.
Opt-Out Options
You may opt out by:
– Installing the Google Analytics Opt-Out Browser Add-On
– Adjusting your browser’s cookie settings
– Using privacy settings available through your browser
How We Use Your Information
We may use your information to:
– Respond to inquiries
– Provide insurance quotes
– Service insurance policies
– Process requests and applications
– Improve our website and services
– Communicate regarding products and services
– Send requested information
– Prevent fraud and security threats
– Comply with legal obligations
– Analyze website performance and usage trends
We do not sell personal information.
How We Share Information
We may share information with:
– Insurance carriers and underwriting partners
– Service providers assisting with business operations
– Website hosting providers
– Email and communication service providers
– Technology and analytics providers
– Government agencies when required by law
All third-party providers are expected to maintain appropriate safeguards for personal information.
We do not sell, rent, or share SMS consent information or phone numbers collected for SMS communications with third parties or affiliates for marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
– Enable website functionality
– Improve user experience
– Analyze website traffic
– Remember user preferences
You may disable cookies through your browser settings, although certain website features may not function properly.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete such information.
Your Rights and Choices
You may have the right to:
– Access personal information we maintain about you
– Request corrections to inaccurate information
– Request deletion of certain information where permitted by law
– Opt out of marketing communications
– Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised effective date. Continued use of our website following updates constitutes acceptance of the revised policy.
SMS Terms and Conditions
By opting in to receive SMS communications from Nassau Bay Agency, you agree to the following terms:
Consent for SMS Communication
Phone numbers collected during the SMS opt-in process will be used solely for communications related to our insurance services and customer support.
Phone numbers and SMS consent information will not be shared with third parties for marketing purposes.
Types of SMS Communications
You may receive SMS messages related to:
– Insurance quote requests
– Policy updates
– Renewal reminders
– Appointment scheduling
– Customer service communications
– Billing and payment notifications
Message Frequency
Message frequency may vary depending on your relationship with our agency and the services requested.
Potential Fees
Message and data rates may apply according to your wireless carrier plan.
Opt-In Methods
You may opt in by:
– Submitting a website form
– Requesting SMS communications directly
– Providing consent through other approved methods
Opt-Out Instructions
You may opt out at any time by replying STOP to any SMS message.
Help
For assistance, reply HELP to any SMS message or contact us directly.
Standard Messaging Disclosures
– Message and data rates may apply.
– Message frequency may vary.
– Reply STOP to unsubscribe.
– Reply HELP for assistance.
SMS Privacy Policy
Nassau Bay Agency is committed to protecting the privacy of SMS communications.
Collection and Use of SMS Data
We may collect:
– Phone numbers
– Message content
– Communication records
This information is used solely to provide requested services, customer support, policy servicing, and related communications.
Protection of SMS Data
We implement reasonable security measures to protect SMS data from unauthorized access or disclosure.
Disclosure of SMS Data
We do not sell or disclose SMS data to third parties except:
– As required by law
– To protect our legal rights
– To fulfill service obligations through authorized service providers
Your Rights
You may request access to, correction of, or deletion of SMS-related information where permitted by law.
Data Retention
SMS communications may be retained for business, operational, legal, regulatory, and compliance purposes.
Policy Updates
We reserve the right to update this SMS Privacy Policy at any time. Updates become effective when posted on our website.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Nassau Bay Agency
3110 West NASA Boulevard
Webster, TX 77598
Phone: (281) 333-4829
Website: https://www.nassaubayagency.com